Sellers — public institutions, commercial enterprises, companies, or individuals — reach out via e‑mail or WhatsApp. After a preliminary discussion, the kilogram weight and fineness (carat) of the gold are determined, along with the commercial commission rate. A pre‑agreement is prepared and digitally signed by authorised signatories via corporate e‑mail.
(All authorisations are supported by legal and approved documents.)

For first‑time partners, the trade begins with 25 kg of gold. This allows both buyer and seller to understand each other's operations, capabilities, and the practicalities of the trade. After this initial transaction, the minimum volume becomes 100 kg — no purchases are made below this threshold.

The buyer issues a proforma invoice and sends all required documents — including the Gold Import Authorisation Certificate — to the seller. The seller then notifies the buyer of the departure date, time, transport method (air, sea, road, or rail), and estimated arrival details.

Upon arrival, a joint team including refinery officials, customs officers, and other designated personnel conducts an on‑site preliminary inspection (fineness and weight). A minutes of meeting is prepared and signed by all parties.

The gold is formally accepted into the country by customs officials, who hand it over to the refinery representative with official documentation. Under strict security measures, the gold is transported in armoured vehicles to the refinery.

At the refinery, melting and fineness controls are performed. This process takes a maximum of 4‑5 days. A final report is prepared and compared against the proforma invoice. Any differences are calculated and invoiced accordingly. If no difference exists, the same procedure applies.

The full invoice amount is transferred in US Dollars (USD) to the seller's official company account as specified in the pre‑agreement and contract. The seller's authorised representative may accompany and supervise the entire process from start to finish. Every facility and convenience is provided.